Today, many companies look at outsourcing only as a cost savings mechanism, when it should also be viewed within a strategic framework for competitiveness and improved performance. Often, this strategy begins with IT, where the market for outsourced services is more mature than in other functions. An Insource/Outsource Strategy Review by BV can help clients develop a precise insource/outsource strategy across all functions in order to improve profitability and increase market investments by using IT as a proving ground. BV works with clients to determine the precise processes that should be considered for outsourcing and those that should be retained internally.
BV Insource/Outsource Strategy Review Steps
Step One: BV and client discuss the scope of the insource/outsource strategy review and client receives tailored engagement proposal and determines start date.
Step Two: BV gathers data and conducts interviews with key client personnel around technology services, application services and support services within IT.
Step Three: BV works with client to determine, strategically, processes that should be outsourced versus those that should be retained internally.
Step Four: BV works with client to identify candidates for performing outsourced services and on an action plan to begin the step-by-step implementation process.
<< Return to Services Overview
Do you need an Insource/Outsource Strategy Review?
Many IT organizations have looked at outsourcing on an ad-hoc basis—in particular as a short-term cost reduction mechanism. The BV approach is more holistic and driven by the strategy of the enterprise and IT function. If you experience some of these situations, you may find great value in a BV Insource/Outsource Strategy Review:
- Has some outsourcing been implemented but no overall outsourcing strategy articulated?
- Are there multiple outsource providers with different financial and performance arrangements?
- Does the IT organization find it difficult to get work accomplished across all service providers?
- Is the IT staff resistant to the current outsourcing and even more resistant to more outsourcing?
- Is it unclear what capabilities within IT provide strategic competitive advantages and which ones are more “commodity services”?
